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Privacy Policy
1. Collection of Information
We collect personal information such as name, email address, contact number, billing details, and other relevant details when you purchase or interact with our EV chargers or related services.
Non-personal data, such as device usage statistics and browsing activity, may also be collected to enhance user experience.
2. Usage of Information
Information collected is used to process your orders, provide support, and improve our products and services.
Your details may be used for marketing purposes if you opt-in to receive such communications.
3. Data Sharing
We do not sell or share your personal information with third parties unless required to do so by law or to complete a service (e.g., shipping or payment processing).
4. Data Security
We employ advanced security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies to personalize your browsing experience. By using our services, you consent to the use of cookies.
6. User Rights
You can access, correct, or delete your personal data by contacting our support team.
7. Changes to Policy
This privacy policy may be updated periodically. Please review it frequently to stay informed about our data practices.

 

Refund Policy
1. Eligibility for Refunds
Refunds are only applicable for EV chargers purchased directly from our website or authorized dealers.
To qualify, the item must be unused, in its original packaging, and returned within 30 days of purchase.
2. Conditions for Refunds
Products damaged due to user negligence are not eligible for refunds.
A proof of purchase is required for all refund requests.
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days.
4. Non-Refundable Items
Custom or personalized chargers, software subscriptions, and items marked as final sale are non-refundable.
5. Shipping Costs
Customers are responsible for return shipping costs unless the product is defective or shipped in error.
Original shipping fees are non-refundable.
6. Warranty Claims
If the product is defective or malfunctions under warranty, you may be eligible for a replacement or repair instead of a refund.
7. Contact Information
For any queries or to initiate a refund, please contact our customer support team at [Contact Email] or [Phone Number].

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These terms are designed to ensure transparency and fairness for both the company and customers.